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AWRS

The Alcohol Wholesaler Registration Scheme (AWRS) will come into force on April 1, and retailers are being reminded to check that their wholesalers have...
Alcohol Wholesale Registration Scheme

1. What is the AWRS? The Alcohol Wholesale Registration Scheme came into force in 2016. As a result, any wholesaler that sells alcohol needs to...
staff development

The IAA’s Chris Dillon joined P&G’s Shelagh Clark to visit Sue Nithyanandan’s Costcutter in Epsom to identify how to motivate her staff.
IAA study tour

After an IAA study tour to Siva Thievanayagan’s Nisa Local Fletton shop in Peterborough, what tips and ideas did the visiting retailers take away...

What are the best ways to display your biscuit category? Pladis provides four great planogram ideas to ensure you make the most out of the category.
Greggs

In the past four years Greggs has made gradual changes to appeal to health-conscious shoppers, as well as those looking for a treat. When chief...

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Retailer profiles

Almondsbury Community

Getting the best from your staff requires incentives, discipline and inspiration, but directing a team of volunteers towards success needs a completely different approach.
Baz Jethwa

Having a USP in a highly competitive market is vital to compete and stand out. For his third store, Bolton-based retailer Baz Jethwa opted...
Daphne Eddington

By turning adversity into opportunity Daphne Eddington has overcome her village store being flooded five times in 12 years, including during Storm Desmond last...

Free resources to manage your store

survey-just-imageDownload our weekly and daily routines, closing checklists, staff development resources, templates...

social media icons

In an ever-changing world of digital transformation, it has become more important than ever for local retailers to have the tools they need to be able to keep up with the diversifying needs of...

Retailer blogs and opinion

Investment in convenience store market is changing

Investment by big box retailers in small local stores over the past 10 years has changed the face of UK convenience retailing. But the...
Alcohol prices - prosecco

I was at an event last week where a trade marketing manager spoke about the difference between what retailers think customers want and what...
Retail profit guide

Gail and I have been participants in the Independent Achievers Academy for many years and we greatly value what this has added to our...
Start your next journey

The purpose of Retail Express is to take retailers, of all sizes and in all locations, on the next step of their journey. That journey...

It as a great success and we had excellent customer feedback. Our new store, Greens of Tillicoultry was opened on March 1, after several weeks...
Retail crime featured heavily in the Independent Retail Report

Independent retailers play a vital role in their communities but operate under increasing pressures, so every so often it is important to remind people...

Meet our retailer blogging team

Steve Denham
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Mo Razzaq
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Jai Singh Rai
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Gary Pilsworth
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Bintesh Amin
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Bay Bashir
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Harj Dhasee
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Samantha Coldbeck
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Jeet Bansi
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