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Only half of all convenience stores get ‘fair’ utilities deal

Convenience retailers are paying too much for their utilities with only 46% saying they get a fair deal and three in five saying they...

Co-op to make franchise decision by end of 2017

The Co-op has announced it will decide whether to roll out its current franchise programme by the end of the year. The company partnered...

Costcutter becomes world’s first fingerprint payments retailer

Students at Brunel University in London can pay with nothing more than their fingerprint at their local Costcutter thanks to new fingerprint payment technology. It’s...
smiths news

Retailers say ‘enough is enough’ and take a stand against Smiths...

Around 30 NFRN members from across the UK marched to the wholesaler’s office at 7am with banners and t-shirts stating ‘Enough’s enough! End the...

Camelot promises double sales from second super Euromillions draw

Lottery retailers can expect a 146% sales boost due to a second bumper Euromillion jackpot this Friday, according to Camelot. The Euromillions jackpot now stands...

Exclusive: Police seek new shop restrictions to halt acid attacks

London police officers are asking convenience retailers to help in the fight against acid attacks by restricting sales of corrosive substances. Safer Neighborhood Team officers...

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IAA Top 100 Retailers UK & Ireland

Retailer profiles

Pankhanias

Alkesh Pankhania – “I know every single corner of my business”

Location: Sunbury-on-Thames, Surrey Hours: 6.30am-10.30pm Mon-Sat, 7.30am-10pm Sun Staff: 4 Size: 800sq ft Trading since: 2002 Fifteen years of successful convenience retailing is no mean feat but, surrounded by...
Keith Tomes

Keith Tomes injects fresh impetus into century-old family store

Keith Tomes’ business has been in his family for nearly 100 years. With recent innovations including meat multibuys from his in-store butchery and fresh,...
Vicky and Mandeep Singh

Vicky & Mandeep Singh meet customer demand with a fresh and quality approach

When customers told Vicky and Mandeep Singh they needed a good-quality fresh and chilled range in their local store, the brothers acted and expanded....

Free resources to manage your store

survey-just-imageDownload our weekly and daily routines, closing checklists, staff development resources, templates...

fit for the future icon

Is your store Fit For the Future? Check out our exclusive six-part series

In an exclusive series running across the next three months, Retail Express is looking at ways you can get your store fit for the future. We have identified three areas that will help you stand...

Retailer blogs and opinion

staff-recruitment

“Staff are the most valuable tool. If your customers don’t like...

Natalie Lightfoot, one of our seven expert retailer columnists, reveals how she handled being two staff members down. I knew it was all going too...
What's the secret thing your store does that makes a difference?

What’s the secret thing your store does that makes a difference?

Irresistible is rarely easy or rational. This is a short column by Seth Godin that you may easily find by typing those words and...
Range reduction for the sake of rationalisation and efficiency is not good for independent retailers

Range reduction for the sake of rationalisation and efficiency is not...

Whatever the supply chain, availability is key if suppliers, wholesalers and retailers are to succeed. Just recently, the NFRN has been receiving more and more...
Alcohol delivery Deliveroo

Alcohol delivery services can help you premium price your booze

Retailers have been delivering newspapers for years, but for most, further expansions into delivery have been pretty slow to emerge. Why has it ended...
charity fundraiser

How I raised £1400 for charity in one day

This year will be the second time that I will be running a Coffee Morning Event to raise money for Macmillan Cancer Support and...
worldpay

Letter: Worldpay delays are causing cash flow issues

I have an issue with Worldpay and the way they are treating independent retailers. Worldpay used to transfer money from credit and debit card...

Meet our retailer blogging team

Steve Denham
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Mo Razzaq
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Jai Singh Rai
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Gary Pilsworth
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Bintesh Amin
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Bay Bashir
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Jeet Bansi
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Samantha Coldbeck
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Harj Dhasee
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