Upgrade your software or face being left in the cold

You may think that it is just big companies that focus on their IT needs as a part of their business and security.  But we all have to keep our syste ...more

Hello Hachette! Publisher prepares for partwork launch

No one predicted just how large the demand for the Art of Crochet would be when the partwork launched at the end of December, least of all its publish ...more

Supply chain news you should listen to

Last week's announcement by Wal-Mart that it had set up a partnership with Li & Fung is big news. Perhaps not for UK corner shops today. But read ...more

“Evidence base does not exist” to support display ban in Scotland

Smoking is front-line news again this week across the UK, following Scotland’s decision to ban tobacco displays and health secretary Andy Burnham’ ...more

Thinking about how your customers engage with your business

In my business we have strategies to acquire and keep customers, as proposed by Peter Drucker. We have a group of customers that we believe are fan ...more

Grabbags at 2-for-£1: who wins?

Walkers Max are promoting their grab bags with a 2-for-£1 flash in corner shops, and I wonder how many retailers have done the maths? My local Best-O ...more

The iPad: how will Apple’s latest gadget affect sales from your store?

Wow. Steve Jobs, CEO of Apple Computer, says that his new company's new iPad device is "extraordinary", and if you take time to look at his launch p ...more

Another free newspaper for London – but will it last?

Not content with there being just one free newspaper in London these days, a new freesheet will hit the streets of the capital next week, hoping to ca ...more

Britain edges out of recession, but is the worst really over?

So, today we "officially" moved out of recession. The economy grew by 0.1% in the last quarter of 2009, the Office of National Statistics announced to ...more

Are bread and milk your bread and butter?

Steve Fox, retail sales director at the wholesaler Booker, has put down a marker for what he thinks is important for local shops to focus on in 2010. ...more