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what to stock counter

The counter is the most important place to guarantee impulse sales. Lee Graham looks at how to get five categories at your till right. Tobacco...
consumer technology

From self-scan checkouts to online shopping, as retail becomes more high-tech, independent shops need to embrace a new challenge with consumer technology, writes Joseph...
McColl's

McColl’s has increased the number of convenience stores in its estate by 80% in the last three years alone, according to its latest annual...
Deferred Charge Scheme

Shop owners in Devon and Cornwall will now be given a say in the punishment for those committing low level crime in their stores...
newspaper vouchers

A Slough HND operator has questioned why newspaper voucher systems cannot be modernised to save retailers time and hassle. Raj Wadher, of Upton News, told...
jti

JTI have increased the RRP by 25p across their premium range including B&H Gold, Camel Blue, Club King Size, Silk Cut Purple, Silk Cut...

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Fit for the future special

Retailer profiles

Raw Store

Location: Old Street, London Hours: 7am-12am Sun-Wed, 7am-3am Thu, 7am-4am Fri-Sat Staff: 10 Size: 2,000 sq ft Trading since: May 2017 The name above the door is just the...
Robert Kirkwood

Robert Kirkwood was a retail novice less than 18 months ago, but now boasts an average basket spend of £7.02 in a store that...
Kay Patel

Owning and running five stores, Kay Patel lives and breathes retail. In tough times this passion pays off, he tells Tom Gockelen-Kozlowski. "Retailers tend to...

Free resources to manage your store

survey-just-imageDownload our weekly and daily routines, closing checklists, staff development resources, templates...

social media icons

In an ever-changing world of digital transformation, it has become more important than ever for local retailers to have the tools they need to be able to keep up with the diversifying needs of...

Retailer blogs and opinion

Sainsbury's Nisa

Nisa insiders have told us that the Sainsbury’s and Nisa deal, offering a proposed three-tier model for the combined businesses, is likely to go...
Better Wholesaling Summit

When the Better Wholesaling Summit 2017 was announced earlier this year, I thought that it would be very useful to attend. I believed that gaining...
Zapper response

Bay Bashir, one of our seven expert retailer columnists, reveals how he is planning to make more from fresh & chilled and technology. Three weeks...
You need to get shoppers to think that you are better than Tesco

Raise your game: if your customers don’t eat then we don’t eat either, Jerry Marwood, managing director of Blakemore Trade Partners (BTP), told the...
deposit return scheme

The Scottish government recently announced its intention to look more closely into the feasibility of a deposit return scheme, commissioning research to look at...
'Work with us, not against us, on recycling'

As retailers and as consumers, we have a role to play in reducing waste, recycling and improving the environment we all share. This can...

Meet our retailer blogging team

Steve Denham
325 POSTS14 COMMENTS
Mo Razzaq
35 POSTS0 COMMENTS
Jai Singh Rai
30 POSTS1 COMMENTS
Gary Pilsworth
22 POSTS0 COMMENTS
Bintesh Amin
19 POSTS0 COMMENTS
Bay Bashir
15 POSTS0 COMMENTS
Jeet Bansi
10 POSTS0 COMMENTS
Harj Dhasee
9 POSTS0 COMMENTS
Samantha Coldbeck
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