Tobacco duty problems for symbols
A major EPoS provider also had tobacco pricing issues
Technical issues related to tobacco duty affected deliveries for Booker, Costcutter and Nisa customers last week.
Costcutter retailers were asked to submit orders without tobacco due to a glitch in the symbol group’s ordering system.
“This is being investigated by our IT team as a priority,” a spokesperson said.
At Nisa, incorrect prices were uploaded to its systems, resulting in delivery problems.
Pricewatch: Premium cigarettes price comparison
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