New Blakemore Wholesale managing director Russell Grant has unveiled plans to improve company efficiency and grow business for its retailers to help them combat pressures such as the National Living Wage.
Speaking to RN, Mr Grant said the company is currently undertaking a “big review” of its business to find ways of improving retail services and cost savings “from depot through to head office”.
He said: “We are conducting surveys in depots and the feedback we are getting is that life is tough for our customers with challenges such as TPD and the National Living Wage.
“We want to support them and we’re now looking at ways we can become more efficient without affecting customer service, as well as working with our suppliers to deliver better prices to our customers.”
He also revealed that four retailers have been chosen to take on its new B…More symbol fascia, with trials due to start within the next 12 weeks before the concept is rolled out nationally
“We’ll be targeting B…More at retailers who are looking for a wider offer with a focus on chilled, fresh and food to go,” said Mr Grant.
He added that the company has been trialling a new fresh and chilled delivery service with 50 retailers since January, while Blakemore is also due to launch its first online stock ordering app and an updated EPoS system for retailers in the coming months.
Mr Grant said: “The pressures of a competitive market mean we have to work even harder to deliver for our customers. If we can deliver what our customers want, we will grow their sales and ours.”