As a retailer I knew that whenever I opened my front door and inviting the public into my store I was potentially also inviting people with criminal intent to come in as well. With stock on open display there is the risk that some of it will not be paid for before it leaves the shop. Then there is the temptation of cash and stock to employees to cope with as well. Even when you have locked up and set your bulgar alarm your stock is still at risk you can get burgled.
Of course this is the lot of any retailer from the largest to the smallest so what can you do to minimise the challenges facing you? I recently received a copy of the NFRN’s newly released DVD ‘Security Matters’ which has been created for its member and is an insight in to they ways that store owners can protect their business from the treat of crime.
The DVD has two programmes one on external treats and the other focuses on the treats from inside your business. It is a professionally produced video that uses a real independent retailer and his staff and shop to help illustrate the challenges that the industry faces.
Both parts of the Security Matters DVD look at the big challenges that independent retailers face and gives guidance about what to do and what not to do when confronted with shop lifting, distraction thief or other scams. It offers good ideas to avoid becoming a victim, suggestions to minimise the external threat include:
Train your staff to be vigilant.
Try to deter thieves with simple non-verbal communication
Never forcefully apprehend a suspect
Keep in your mind your safety before you challenge a suspect
Always contact the Police with a full report and description
With the huge growth of electronic transactions such as mobile phone pay as you go credit and bill payment as well as credit and debit card payments it is easy to get sucked in to a scam that can cost a substantial amount. The video gives guidance on how not to become a victim to ‘Thief via phone’ scams.
Have you been a victim of a shop crime? What kind of things do you do to keep your safe? Let us know in the comments below
Sign up today!
For news, insights and the latest product opportunities for you to cash in on.
We use some essential cookies to make this website work. These cookies aren't used to track you. We'd like to set additional cookies to understand how you use our website. This information is used to improve our services.
Our website uses one or more analytical statistical data collection programs to assemble records about who uses the site, from where, how often, what pages, how long on each page, and many other items of statistical importance that allow us to improve our effectiveness in the supply of web experiences.
The nature of the data collected does not give us information about who you are (by name or address) but it can give us IP address identity. Information is collated into a series of reports and is studied on a regular basis.
The stats that these cookies generate are anonymous and cover things such as;
Some pages may contain content from other sites, like YouTube or Flickr, which may set their own cookies. These sites are sometimes called ‘third party’ services. This tells us how many people are seeing the content and whether it’s useful.