OPINION: We can help you make your store accessible to all – James Lowman, chief executive, ACS [VIDEO & DOWNLOAD]

The ACS recently launched Everyone Welcome Guide, which has been developed in consultation with the Alzheimer’s Society, Business Disability Forum, Sense, Age UK and National Innovation Centre for Rural Enterprise

Accessibility wheelchair user disabled customer disability accessible

One of the things our sector is most proud of is offering our communities good customer-service experiences.

Convenience stores operate at the heart of the UK’s villages, towns and cities, and provide access to essential products and services as well as acting as a social hub to reduce loneliness in their local areas.

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