Arsene Wenger’s views on management were shared by Real Business last year. Footballers up to the age of 20 get by on talent. Then motivation and intelligence become factors and it is the highly motivated players who do the best.

“There are very few people – I would say two per cent of the population – who really push themselves,” he says. “That’s in the genes.”

Two percent may sound small but it is actually a lot of people. At Newtrade Publishing we are always looking for people who are highly self-motivated and my colleagues who have this attribute are the reason that we can offer good products and services to independent retailers.

If you know what to look for, then you will find it. Mr Wenger says his job is to “identify players before they become a name”. Local shops should aim to recruit for attitude too!