Eden Farm Hulleys has introduced a £5 delivery charge on orders of less than £250.
In a letter sent to retailers, and seen by Better Retailing, the company said the charge was introduced as a result of “inflationary pressures” such as the nationwide driver shortage affecting the convenience industry. The minimum order for deliveries has also been set at £150.
The firm added the cost of moving stock around the country had also increased from large demand outstripping supply, alongside added pressure from Brexit and changing exchange rates. The cost of delivery vans was also cited as a contributing factor for the increase.
In the letter, Eden Farm Hulleys managing director Ben Maxted said: “I am writing to you to highlight some inflationary pressures that have hit our business in the past month and are having an impact on the supply of our customers.
“Since the start of the coronavirus outbreak, we have worked very hard to increase our supply capacity and have increased our delivery capacity slots each week. The cost of supplying deliveries has increased.
“Please be assured that the team are working hard to find continuous improvement strategies so that the effect on our customers is minimised.”
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