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Retailers Reveal #84: Teresa Turner – Local authority can foot your bills

"We have four staff doing a GNVQ in retail, which is paid for by the local authority. By investing in training, we make long-term savings"

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“We have four staff doing a GNVQ in retail, which is paid for by the local authority. By investing in training, we make long-term savings, because you can maintain consistent high standards once everyone is trained.”
“I spent £0 on course fees for GNVQ qualifications 0 funded by a local authority and now I make extra sales by having staff trained in customer service and merchandising”

 

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