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OPINION: Independent convenience stores play a vital role in keeping customers safe – James Lowman, chief executive, ACS

'You will have seen our #ShopKind campaign, which encourages kind and respectful behaviour in stores'

We know from talking with consumers that convenience stores have the most positive impact on the local areas where we operate. That’s partly by being there and providing a vital service, but it’s also about what we do to add value to the community

This might be in the form of charity work and positive engagement, but it’s also about promoting a safe community, and being a place that customers feel they can rely on and turn to. 

This is one of the reasons we’re encouraging convenience retailers to sign up to the Women’s Night Safety Charter to contribute to helping women feel safer when walking around at night. 

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