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Darren Rackham

Darren Rackham
Darren is the head of production at Newtrade. His role means that he oversees the content in each issue of Retail Newsagent and Retail Express, giving him a unique insight into the key challenges the industry is facing. He can be found tweeting at @DarrenRackhamRN, on and at 020 7689 3373.
p&g aia

Staff development: Academy in Action with P&G

The facts Name: Kamlesh Patel Shop: Londis Location: Manor Park, London Size: 2,800 sq ft Years retailing: 34 Years in the IAA: 8 Stocking products to meet your customers’ needs...

From stock star to Rock Star!

Our Saving Day are less of a garage band, more of a warehouse group after filming the promo video for single The Ageing Process...

Stick to your guns and you’ll win, says Carl Pickering

When stores all around him chose the convenience path, Preston retailer Carl Pickering stuck to his CTN roots. Now, with an NFRN award under...

Fran Pearcy keeps things Local to see off Co-Op threat

When the Co-op opened a new store with a wealth of car parking, Broughton retailer Fran Pearcy feared the worst. But by innovating, working...

Lessons from the shop floor #4

RN’s production editor Darren Rackham worked with Mehmet Guzel in his Simply Fresh store in London to discover how good retailers get fresh food...

Sometimes you need coffee. Ask Tom Dant – it changed his life

Lincolnshire retailer Tom Dant worked with reps, changed his layout and used a system of stock monitoring to bolster his food to go offering. But it was the addition of his Costa coffee machine that really heated things up. Tim Murray reports Food to go has continued its epic rise during 2014 and if anyone needed proof of the potential it offers, they need look no further than Partney Filling Station in Lincolnshire.
Paul Keys

Paul Keys squeezes so much into his small store – but it never seems...

By listening to his customers and taking advice from industry experts, Paul Keys has managed to turn his 500sq ft Yorkshire store into a...
Julie Deane

Lessons from Julie Deane (The Cambridge Satchel Company)

With just £600 and the desire to send her children to a better school, Julie Deane was heading up the multi-million global hit brand...
Noel Doran

Noel Doran: Setting the news agenda

Much has been written about the difficulties regional papers face, but some titles continue to thrive. The Irish News is one such example and...
Independent convenience retail

Lessons from Michelle Mone (Ultimo International)

Listed as one of the top three female entrepreneurs in the UK, ‘queen of bras’ Michelle Mone went from model to co-owner of leading...