A change in the law means ACS members who follow the organisation’s legal guides are now protected under an Assured Advice Scheme from prosecution across many common issues.
Previously, retailers had to individually register to be covered by the organisation’s Assured Advice Scheme, but the law change means it can now apply to every member.
By partnering with Buckingham and Surrey trading standards to develop and update its guides, the organisation can ensure those who follow it are always compliant. If a store is challenged by trading standards, the police or their council on a subject covered by the scheme, the store owner can simply point towards the certification to settle the issue.
Subjects covered include tobacco, fair trading, health and safety, product safety, underage sales, fire safety and more.
ACS CEO James Lowman highlighted the demand from convenience retailers for training stating: “Our Assured Advice guides have been downloaded over 100,000 times by retailers.”
Jonathan James, owner of James Convenience Retail said the Assured Advice Scheme provides: “Peace of mind when interacting with local authorities.”
The ACS partnered with training provider Bolt Learning whose head of customer proposition Katie Jenkins said one in three retailers struggle with training, and less than 50% of staff are health and safety trained. Jenkins comments: “The advice from this ground-breaking scheme, coupled with effective training modules, will allow retailers to protect their business, their staff, their customers and their reputation.”
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