The Valuation Office Agency (VOA) will be brought into the government’s parent department, HM Revenue & Customs (HMRC), by April 2026.

The VOA supports the collection of over £60bn in council tax and business rates each year and also provides commercial property valuation services to the public sector.

When created in 1910, the VOA was part of the Inland Revenue, but it became a separate executive agency in 1991.

The government said the move, which is part of its “Plan for Change” reforms, will “improve the experience of taxpayers and businesses” by cutting the time spent managing taxes and upgrading the customer experience during the transition to a reformed business rates system.

ACS calls for lower business rates multiplier for small shops

However, John Webber, head of business rates at Colliers retail agency, said it was a “sad day” for those in the VOA who still possess an “independent mind and view”.

“In reality the VOA has not been independent or arm’s length for years,” he said. “And this move is just confirming what we have known – that the role has become more politicised.

“This is disappointing when there is a recognised and actual need for a properly independent view.”

Webber added that individuals paid by HMRC to do the role will now have their professional integrity called into question.

He said: “This is also another blow to UK plc, including retail and hospitality businesses trying to get a sensible answer on business rates. For ratepayers across the country the computer is ‘going to say no’ even louder!”

Read more: EXCLUSIVE: New limits on cash-and-carry purchasing following HMRC guidance