Leaked Tesco plans reveal in-store security cuts

Tesco makes in-store security cuts
News RN Costcutter
Login or register to save this article

Leaked Tesco cost-saving plans seen by RN reveal cuts to the supermarket’s in-store security. 

From 28 April, store detectives will be removed and security guard hours will be cut across low- and higher-risk stores.

According to the plans,  guard hours will be “determined by the shrinkage and return on investment”.

The company claimed: “The annual cost of guarding in a large number of stores exceeds the annual cost to shrinkage.”

Tesco claimed staff in ‘critical-risk’ locations would receive more guarding hours, but one staff member said: “I work in a critical-risk store and we have just had our guarding hours cut drastically. They’ve hit security managers and guards.”

Other multiples have also cut back on security in the past year, but have used technology to meet the shortfall. 

A consultation by Asda with its security staff to ‘re-align’ working hours in February 2018 coincided with a £1.5m body-worn camera trial. Asda claimed it reduced incidents by 34%. It was rolled out to 48% of sites. 

More than 6,500 Co-op staff signed a petition last autumn demanding an end to ‘unsafe’ single shop floor worker shifts. Last year, the company implemented staff headsets connected to a hotline. It said a suspect was charged in every incident reported through them.

More recent news: Find out how Bestway is helping retailers meet hygiene standards

By Jack Courtez Avatar
By Jack Courtez 08 Apr, 2019

Comments

4 comments
  • By John Melrose 13 Apr, 2019
    Reply

    I wonder, at which point, they'll realise the endless cuts are going to have such an impact, they'll be headline news that they are in trouble, and on the verge of being the next High Street casualty?

    No one is paid enough money to get hurt, or even worse, at work. I know I wouldn't go chasing someone who's helped themselves to a lot of stock.

  • By Chander Hingorani 08 Apr, 2019
    Reply

    You are doing an excellent job. Providing valuable service to the Convenient sector. Keep it up.

  • By Gail 06 Apr, 2019
    Reply

    Yes they will wait until one of the staff is kill shame the top wigs don't come down daily and wonder round the stores to protect there staff then they know on a daily how staff get abuse from customers and the idiots who think they above the rest

  • By Kevin Moran 06 Apr, 2019
    Reply

    When they cut the labour costs then the shrinkage will rocket. I am a long time customer of Tesco's and also a shareholder. Presumably when got tid of the tire of managers they should have kept the best but know. In the past four weeks I have seen the alarm go of at the exit doors. On none of those did the take any action. I followed two men outside who were laughing as they withdrew four bottles of vodka from their pockets. On another occasion a well known shoplifter was asked to leave the store but he refused. It took a small young girl member of staff to get rid of him. Tesco have become the laughing stock of the supermarket.Listen to the staff on the shop floor and the customer. I have deliberately not named the but am than happy to do so if requested.

Have you seen a boost in own-label products in the past year?

Make the most of betterRetailing.com

You know your shop better than anyone. Now you can decide exactly what news, advice and retailer case studies that you want to see to help you improve your business.

Subscribe to personalise your content Already have an account? Login