Symbol groups and wholesalers have invested more in delivered wholesale to help their retailers tackle rising costs associated with this year’s legislative changes. 

When asked what support would be given to help retailers offset costs with challenges such as the upcoming rise in national minimum wage and the menthol tobacco ban, Blakemore Trade Partners sales director Louis Drake told betterRetailing Spar retailers are now able to make orders for evening deliveries. 

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“We continue to do many things to support independent Spar retailers develop their businesses in our network,” he said. 

“We are making life easier for our retailer customers by providing a new online claims portal building on our existing online order and delivery tracking facilities.”

Parfetts trading director Guy Swindell responded: “This year will see Parfetts provide unrivalled flexibility with the expansion of its digital channels and the rollout of Go Local Direct, a 24-hour depot concept that combines cash and carry and regional distribution centre from one site. It gives retailers the ability to order up to midnight for next-day deliveries.”

Nisa said it had launched a new ordering app, giving its retailers “easy access to important information and new competitive offers”.

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