The guide contains suggestions on maximum customer numbers based on store size, how to keep employees and customers safe during stock replenishment and how to encourage customers to use contactless payment instead of cash.
It also includes material to post on social media and PoS designed to help communicate social distancing measures to customers.
Other social distancing support available to retailers includes Perspex screens designed to be installed at a store’s till point. Floor stickers to encourage customers to stand two metres apart from each other have also been sent to store owners.
Costcutter Supermarkets Group marketing director Sean Russell said: “Our main priority is the welfare of our retailers, their staff, shoppers and our colleagues, and we’ve moved swiftly to support our retailers in implementing social distancing measures in store.
“We’ve also been hugely encouraged by the large number of our independent retailers who have adapted their stores and services to help their local communities, from offering home delivery, call-and-collect service for key workers, to installing hand wash stations outside stores.
“At this unprecedented and challenging time, convenience stores have a vital role to play and we will continue to prioritise helping our retailers support their local communities.”
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