Scottish retailers using a store-to-door delivery app told RN it has boosted their business and expect sales to rise further.
Retailer Faisal Naseem, who runs two stores in Arbroath, began using the app, called Snappy Shopper, in his Family Shopper five weeks ago.
“I’ve had to employ two extra staff to fulfil the deliveries but with a standard delivery charge of between £2.50 and £3.50, this covers the cost. I’ve seen an uplift of £1,000 a week so far and I’ve been told this could rise to as much as a £4,000 a week,” he said.
The Snappy Shopper app allows customers to order a range of products from alcohol to pet food to arrive at their doors within a one-hour delivery slot.
To use the app, retailers pay a one-off set-up fee and an ongoing weekly fee of around £50.
Colin Miller, manager of Spar Whitfield in Dundee, said: “It’s definitely been a boost. The average weekday order coming in is £15, but this can rise on the weekend to £40,” he said.
He has given existing staff extra hours to fulfil the orders and deliveries are to anyone from students to a retirement home.