Retailers have been urged to check their LED lights for faults after store owners were unable to claim repairs under warranty.
A number of store owners reported faults where their ceiling lights turned yellow. One retailer told betterRetailing: “I bought the lights five years ago, and the supplier hasn’t responded to queries about faults.”
Paul Jordon, managing director of shopfitting company the Jordon Group, said: “The fault is usually caused by issues with the transformer.”
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