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Menzies customer app has shrunk complaint calls

Menzies’ improvement of its retailer app and its process to resolve complaints has led to a 50% reduction in calls to the wholesaler, according to its new customer service director Linda Gardner.

Menzies’ improvement of its retailer app and its process to resolve complaints has led to a 50% reduction in calls to the wholesaler, according to its new customer service director Linda Gardner.

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