Last week, more than 20 retailers attended the Independent Achiever’s Academy (IAA) annual Retail Study Day at Mo Razzaq’s Family Shopper store in Blantyre, Scotland. 

Razzaq was recognised as the IAA’s Overall Best Shop in 2018. The IAA is run by RN’s publisher, Newtrade. Head of events Samantha Gunston said: “The founding principle of the IAA is continuous learning and improvement. It is inspiring to see retailers sharing ideas.”

Newtrade’s editor of insight, Chris Dillon, also gave a talk about his findings from around the world about food to go. 

Social from the IAA study day

The IAA helps retailers assess, compare and improve shops. To take part in the process by benchmarking your shop, visit betterRetailing.com/iaa/benchmark.