Security technology provider VoCoVo has expressed a desire to focus on independent retailers next year when rolling out its crime-fighting technology.

Director Martyn Jones told betterRetailing: “The headsets allow colleagues to talk to each other apart, which has proved useful in the pandemic. We see employees feeling safer, and more connected to head office.”

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In future developments of the product, if colleagues are in danger, a word will be able to be spoken to trigger a response to the police or central office. “Users won’t need to touch the headset, and we find this will be far easier for staff than physically activating a panic button,” said Jones.

He added: “We want to build on our success by focusing on more convenience stores.”

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