Londis retailers across the country have been left frustrated by delivery issues, with one store owner claiming he has lost hundreds of pounds as a result.  

Stuart Reddish, who runs two Londis stores in Sheffield and Chesterfield and is the NFRN’s vice president, told RN deliveries have either arrived late or not shown up at all. “These issues are some of the worst I’ve experienced and I’ve probably lost hundreds of pounds from the lack of availability and paying staff to unpack stock when no deliveries have arrived.

“It’s been happening since June and it’s frustrating because the World Cup is on and I’ve had to turn customers away because I’ve had no stock.

“I’ve been told the issues are due to increasing demand, but I’ve been given no indication of when they might be resolved.”

Mr Reddish added the delivery drivers had been hired from agencies. “They just drop stock off and leave immediately without checking if everything is fine,” he said.

Anish Parekh, of Londis Broadoak and Post Office in Ashton-under-Lyne, had also experienced delivery issues since the end of June. He told RN: “I’ve had several late deliveries and the reason I’ve been given is increased demand. I can understand it because of the World Cup and hot weather, but it would be frustrating if the issues continue.”

Chris Herring, of Londis Shiphay Post Office in Torquay, added: “I’ve had one late delivery, which didn’t turn up for a few hours. It’s understandable because the business overall has been growing and they have been professional and prompt in communicating.”

A Booker spokeswoman said: “Due to the unprecedented volume of orders, we are experiencing some disruption to our deliveries. We are working very hard to keep these to a minimum and would like to apologise for any inconvenience this has caused.”

Stuart Reddish, who runs two Londis stores in Sheffield and Chesterfield and is the NFRN’s vice president, told RN deliveries have either arrived late or not shown up at all. “These issues are some of the worst I’ve experienced and I’ve probably lost hundreds of pounds from the lack of availability and paying staff to unpack stock when no deliveries have arrived.

“It’s been happening since June and it’s frustrating because the World Cup is on and I’ve had to turn customers away because I’ve had no stock.

“I’ve been told the issues are due to increasing demand, but I’ve been given no indication of when they might be resolved.”

Mr Reddish added the delivery drivers had been hired from agencies. “They just drop stock off and leave immediately without checking if everything is fine,” he said.

Anish Parekh, of Londis Broadoak and Post Office in Ashton-under-Lyne, had also experienced delivery issues since the end of June. He told RN: “I’ve had several late deliveries and the reason I’ve been given is increased demand. I can understand it because of the World Cup and hot weather, but it would be frustrating if the issues continue.”

Chris Herring, of Londis Shiphay Post Office in Torquay, added: “I’ve had one late delivery, which didn’t turn up for a few hours. It’s understandable because the business overall has been growing and they have been professional and prompt in communicating.”

A Booker spokeswoman said: “Due to the unprecedented volume of orders, we are experiencing some disruption to our deliveries. We are working very hard to keep these to a minimum and would like to apologise for any inconvenience this has caused.”

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