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Top convenience store gripes revealed

While forecourt chain BP came out on top with 6.8 out of 10, McColl’s came bottom with just 3.7

Low wages, unpaid breaks, poor rota planning and training are the major concerns for staff working in convenience stores, in newly released employer rankings by Breakroom. 

The job comparison site published a list ranking employee reviews of 20 convenience store brands including symbol groups. 

While forecourt chain BP came out on top with 6.8 out of 10, McColl’s came bottom with just 3.7 as the chain deals with the fallout of hiring freezes, store closures and redundancies.

In between the two brands were East of England Co-op (6.6), Co-op Food (6.3), Southern Co-op (6.1), Blakemore (Spar) (6), Central England Co-op (6), Eurospar (5.7), Moto (5.6), One Stop (5.5), Midcounties Co-op (5.5), Londis (5.5), Scotmid (5.5), Budgens (5.3), Spar UK (5.2), Costcutter (5.2), Premier (5.1), Henderson (Spar) (5), Nisa (5), Centra (4.5) and McColl’s (3.7). Some convenience stores had more reviews than others. 

Employees rated firms on pay, hours and flexibility, and workplace. BP was praised for paying a National Living Wage and treating employees with respect, but was criticised for poor notice of shifts and a lack of understanding from its head office. 

Meanwhile, McColl’s was cited for poor pay, difficulty to take sick leave, stress levels and lack of communication. However, the company was praised for treating employees with respect and being an “ideal workplace for students”. 

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