EPoS company ShopMate is improving its service for retailers through partnerships and investments into home delivery, electronic shelf-edge labelling (ESEL) and self-checkouts.
Speaking to Better Retailing, the company’s general manager, Brian Eagle-Brown, said: “We’re constantly trying to innovate. We’ve recently launched ESELs with Panasonic, and these are live in a number of stores. We’re hoping to expand the spread of these. There’s a lot of interest in the marketplace, especially with the cost-of-living crisis and availability of staff in stores.
“A lot of stores are seeing it as a viable option, as it allows them to update pricing instantly whenever there’s a promotional or price change.”
Eagle-Brown also highlighted investment into self-checkouts and digital-media screens. Similarly, the company has partnered with home delivery operator Snappy Shopper for integration into its EPoS.
It means any ShopMate retailer who uses the Snappy Shopper service will have pricing and product listings updated automatically.
The service was trialled in a number of stores, with a nationwide rollout beginning this month. Eagle-Brown added: “The pricing model is good for our customers. I know a number of other providers have high commercial thresholds, and you end up giving away a lot of your margin as a retailer.”
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