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DHL stays silent on Amazon parcel service

Retailers remain frustrated after receiving no further updates from DHL, following the news last month it will no longer handle Amazon parcels.

Retailers remain frustrated after receiving no further updates from DHL, following the news last month it will no longer handle Amazon parcels. 

Graeme Pentland, Northern district president and owner of Ashburton Village Store, said his last day
for Amazon deliveries has now passed. 

DHL did ring to confirm there were no parcels left in the shop,” he said. “But we have had virtually no information from them about what’s going to happen next.”

He added: “Pass My Parcel has now also died a death. We are disappointed to have lost our customer flow. This is a major blow for us.”

Mr Pentland said he would contact DHL this week for an update. 

Read more: DHL urged to maintain Pass My Parcel terms

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