Tilda has partnered with Adventoris, to launch a B2B sales app.

The app, which is created on Adventoris’ flagship SwiftCloud platform, allows Tilda’s wholesale and independent trade partners to place orders 24/7, browse products and access technical information, among other things, on a fully branded and customised platform. The new system replaces Tilda’s previous manual order capturing process, aiming to drive efficiencies.  

With the app now live via SwiftCloud, Tilda Rice is onboarding its clients to the platform, which has around 200 products available on it, with the full support of the Adventoris customer success team.  

Tilda has also made use of SwiftCloud’s Sales Manager module, to support its customers with the transition. The Sales Manager module allows Tilda’s sales team to take orders directly that will flow seamlessly into the new system, field access, note taking, reports and order history information. 

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Henda van der Walt, e-commerce controller at Tilda Rice, said: “As our wholesale and independent trade partner base continues to grow, we had to find alternative ways to make the brand and order processing more accessible for customers. 

“Due to the nature of some of our independent retailers, orders would be received in different formats… which meant that order entry mistakes were common and there was no clear trail or process which made it difficult for our audit processes.  

“One of the objectives in moving from manual order processing to the SwiftCloud platform is to futureproof the business by introducing a digital solution to ensure 24/7 access. Our customers are also reaping the rewards, as they can now order from us with ease, anytime, anywhere.”  

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