OPINION: Small shops, big ideas – Bryan Roberts

Indies across the UK are showing that targeted ranges and great service enable them to compete with multiple muscle

NFRN trial with shopping app Jisp goes live

With life getting back to some semblance of normality, it’s been good to get back on the road and complete some well-overdue store visits.

Bryan Roberts
Bryan Roberts is a leading grocery retail and shopping expert

Recent highlights have included popping into Asda Minworth to see the new Pet Zone concept, as well as visiting the new M&S concept in Stevenage.

In addition to covering some of the multiples, it was great to see for myself some of the incredibly well-regarded convenience store operators in the Midlands I’ve read and heard so much about – stores such as Malcolm’s Nisa, Nisa Courtyard Green and One Stop Mount Nod.

Although the two Nisa stores in question have very different approaches to trading and merchandising, what they have in common is a seemingly successful adoption of the Jisp app, which enables customers to access discounts on a variety of products by simply scanning a label on the shelf edge.

This seems to be a great solution that helps to deliver value in an engaging fashion.

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