Andrew Thornton's store empowers his staff to embrace plastic-free products

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Andrew Thornton made national headlines last November when he introduced 1,800 plastic-free lines in his Budgens Belsize Park store in London. With sales up by 4% and staff more engaged than ever, he explains to Chris Dillon and the Independent Retailer Owners Forum how he managed to empower his staff to adapt faster than the supermarkets

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By Chris Dillon Avatar
By Chris Dillon 06 Mar, 2019

Have you seen a boost in own-label products in the past year?

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