Smiths News improves service in Hemel Hempstead

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Smiths News has improved service levels out of its Hemel Hempstead hub after bringing in management from elsewhere in the business and reducing staff probation periods. Poor service from the hub, including late and incorrect deliveries, hit retailers following the closure of Smiths’s Borehamwood and Slough branches earlier this year. The NFRN met with senior Smiths management to…

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By Jennifer Hardwick Avatar
By Jennifer Hardwick 14 Nov, 2017

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