IAA Stars 2017: Availability in association with JTI

Availability IAA star Paul & Gail Mather
Community IAA Store management
Login or register to save this article

Category Star 2017: Paul & Gail Mather, Sherston Post Office & Stores, Sherston

JTI logo high-res.png

Paul & Gail are passionate about availability. To stay on top of their stock, they have added more gap checks as they’ve grown. Now, they check ten times a day to ensure shelves are stocked and shoppable.

Staff are also allocated their own sections to ensure availability. This also means that they can take pride and ownership in their respective areas. 

Here are a few more secrets to their success: Paul & Gail have backup suppliers on hand, use historic data to make decisions on ordering and think on their feet on the rare occasions when there's a problem. 

Paul & Gail recognise great work regularly and give out "attention to detail" awards to create competition among staff, drive high standards and ensure full availability.

Finalists:

·       Shaelender Goel, One Stop Gospel Lane & Post Office, Birmingham

·       Harj Gill, Select & Save The Windmill, Birmingham

·       Paul & Gail Mather, Sherston Post Office & Stores, Sherston

·       Anish Panchmatia, Spar Wylde Green, Sutton Coldfield

See all the 2017 IAA Stars

Check out the other IAA 2017 Stars and discover their secrets to success

See all stars
By betterRetailing ⁣ Avatar
By betterRetailing ⁣ 28 Nov, 2017

Comments

0 comments

Have you seen a boost in own-label products in the past year?

Make the most of betterRetailing.com

You know your shop better than anyone. Now you can decide exactly what news, advice and retailer case studies that you want to see to help you improve your business.

Subscribe to personalise your content Already have an account? Login