Sam Chapman – Paperlane, Eastbourne

Sam Chapman make great use of  in-store theatre as you can see in the picture gallery. She also uses several ways to promote her store Paperlane. Customers who receive home deliveries get a monthly newsletter, including details of a monthly prize draw. She also offers vouchers and advertises in the local paper.

Sponsoring is another way of promoting the shop, her business sponsors the local children’s football team. “Our name is on the football kit and it meant that the parents were able to buy it at a reduced price,” she explains.

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