It is right that retailers speak out about the state of the newstrade distribution system and get it into the headlines, but the industry needs to work together, and that means wholesalers should get tough on publishers and make them rethink the ways in which they work.
When Yorkshire newsagent James Wilkinson told the NFRN national council earlier this year that “parts of the distribution system are in meltdown”, my initial reaction was that his comment was a bit over the top.
The papers are still being delivered, even though on a bad day they can be an hour or more late in some parts of the country.
Thanks to the dedication of newsagents and their deliverers, most HND rounds still go out, even when the papers are extremely late. And the majority of newspaper customers can still find the title they want when they call at their shop.