Six things shoppers love and seven they hate

Paco Underhill has used the science of shops to help independent retailers understand their customers. He has revealed the top thing shopper’s love and hate

My hypothesis for improving confectionery sales is that by giving more facings to our best sellers we will sell more of them. This clearly requires
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Period-on-period sales of convenience stores are up 21%, according to Tony Evans, who heads up business agent Christie + Co’s retail sales operations. His press
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A report by the London Assembly has recommended that local, independent shops are given planning support in order to survive and compete with the multiples.
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Steve looks into his crystal ball and shows us his vision of the future – but is his store of the future the same as yours?

Paco Underhill has used the science of shops to help independent retailers understand their customers. He has revealed the top thing shopper’s love and hate

As OFCOM gives TV product placement the go-ahead be ready to ensure that those products placed on screen are also placed prominently on your shelves

While the Grocer indulged in its usual agenda of knocking CTNs through the medium of Jerry Marwood, boss of Spar, two weeks ago, his rather

Knowing how much your store costs to keep open every day will allow you to work out which products are profitable. Steve takes us through the maths

Stefan looks at news that convenience stores grew by over 6% in the last year and how independents are uniquely positioned to re-invent and take advantage

Demographics suggest that as people get older and as households get smaller, then local convenience stores will prove more attractive for more shoppers. On the

Higher taxes give tobacco companies the “cover to raise prices” which means the tobacco industry is in rude health, an analysis in the FT’s Lex

As iPad-fever continues to grip the country, we ask whether it can really compete for magazine sales. Louise gets hands on with the must-have gadget of 2010

I received an enquiry from a prospective retailer asking for tips recently. This got me thinking – what are the top things a new shop owner must keep in mind?