Steve worked in retail for more than 42 years after three years as a ‘paper delivery boy’. He ran a village newsagent, with his wife Lynda, for more than half of his career. He is interested in all aspects of community store operations from stock and suppliers to regulation and Government. He blogs about magazines, in store development and local marketing.
Sheffiled retailer Mandeep Singh has spent the past 20 years building a successful empire of three independent convenience stores and has worked hard to cement them at the heart of the community. He has built a strong reputation that has encouraged customer loyalty by offering excellent service, organising local events and competitions, supporing a nearby nursing home and building a well known brand.
Sharing good ideas between enterprising independent retailers is the main driver of betterRetailing. With 20 years’ experience of covering retail markets, Nick helps shopkeepers of all sizes to think about what questions are important for themselves and their businesses, and to find answers that work in their shops. Keep moving! Adapt other people’s great ideas to your own situation!
The betterRetailing team are always on the look out for fresh and innovative ideas to help engage and inform enterprising independent retailers.
As editor of Retail Express, Stefan sees, first-hand, all the newest product launches and developments and gets to talk to everyone across the retail sector, from independent retailers to managing directors. He’ll bring you details of these day-to-day dealings and keep you updated on some of the most recent product innovations and developments that may, or may not, help you improve your offering.








