NFRN Academy in Action

Academy in Action follow-up: Responsible Retailing with NFRN

In April, NFRN’s Margaret McCloskey visited Raymond Farrell in Northern Ireland to discuss theft, cigarettes, and underage sales. Three months on we take a look...
iaa final 8 2017

Independent Achievers Academy 2017 shortlist revealed

Congratulations to the 55 local shops that have been recognised for consistently delivering excellence in the 12 IAA disciplines below. From these four finalists...
Put your trust in your younger members of staff

Put your trust in your younger members of staff

Last week I spoke to Mital Morar, owner of Ancoats General Store in Manchester, when I  was fortunate enough to be the one to tell...