The IAA study day kicked off with a visit to Siva Thievanayagan’s Nisa Local Fletton shop in Peterborough this week. Here, we bring you a gallery featuring five great retail lessons from the day.

Find out from independent retailers at the study day why you should take part in the IAA and benchmark your store this year.

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Louise Banham
Louise is the editor of Retail Express, which reaches more than 50,000 stores every fortnight. Retail Express is the start of the journey for every independent convenience retailer, providing key news stories and effective, easy-to-implement advice. Louise can be found on Twitter at @RetailExpress and @LouiseBanhamRE; on louise.banham@newtrade.co.uk; and 020 7689 3353.

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