Congratulations to the 34 local shops that have been recognised for consistently delivering excellence in the 12 IAA disciplines below. Four finalists for each category were announced at the Local Shop Summit on 4 October.

12 category stars and the overall best shop will be announced at the IAA Gala Dinner on 29 November in London. To book your place email iaa@newtrade.co.uk.

1Marketing to Customers

  • Handley's Go Local, Sandiway
  • Londis Westham Road, Weymouth
  • One Stop Mount Nod, Coventry
  • Premier Singh's Manor Store, Sheffield

2Customer Service

  • Hopes of Longtown (Post Office), Longtown
  • One Stop The Prior Way, Borrowash
  • Sherston Post Office & Stores, Sherston
  • Tenby Stores & Post Office (Premier Express), Tenby

3Effective Ranging

  • Londis Ferme Park Road, London
  • Londis Westham Road, Weymouth
  • Pike's Newsagents, Porthmadog
  • The Corner Shop Convenience Store (Premier Express), Crossgates

4Availability

  • One Stop Gospel Lane & Post Office, Birmingham
  • Select & Save The Windmill, Birmingham
  • Sherston Post Office & Stores, Sherston
  • Spar Wylde Green, Sutton Coldfield

5Shop Layout

  • J Robarts & Son (Costcutter & Post Office), Codicote
  • Nisa Local Fletton & Post Office, Peterborough
  • Poole's Supervalu Dromore (Post Office), Dromore
  • Spar Wylde Green, Sutton Coldfield

6Merchandising

 

  • Costcutter & The Food Shop (Post Office), Swanage
  • Londis Ferme Park Road, London
  • MJ's Go Local Extra, Sheffield
  • Narinder's Convenience Store (Premier), Huddersfield

7In-store Display

  • Greenhill's Stores, Kineton
  • Hollins Green Community Shop, Warrington
  • Poole's Supervalu Dromore (Post Office), Dromore
  • Spar Rocket Stores, Bolton

8Responsible Retailing

  • Bradley's Supermarkets, Loughborough
  • Costcutter Epsom, Epsom
  • Shingadia's Londis Southwater & Post Office, Horsham
  • The Village Shop & Post Office (Spar), Hook Norton

9Staff Development

  • Londis Chatsworth Road & Post Office, Chesterfield
  • Londis Westham Road, Weymouth
  • London Road Bakery (Spar), Boston
  • One Stop Mount Nod, Coventry

10Service to the Community

  • J Robarts & Son (Costcutter & Post Office), Codicote
  • Jay's Budgens of Crofton Park, London
  • Pike's Newsagents, Porthmadog
  • Premier Smeaton Stores, Kirkcaldy

11Digital Engagement

  • MJ's Go Local Extra, Sheffield
  • Nisa Local Fletton & Post Office, Peterborough
  • One Stop Mount Nod, Coventry
  • Premier Singh's Manor Store, Sheffield

12Retail Innovation

  • Ancoats General Store, Manchester
  • Levenhall Village Store, Musselburgh
  • Nisa Local Fletton & Post Office, Peterborough
  • One Stop Working With Royals, Leamington Spa

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