A KISS may just be the solution – Mary Portas
Keep it Simple Silly! Christine shares some tips she picked up at a recent Mary Portas workshop
Appreciating business
Christine explains how a bottle of whisky helped her understand the importance of showing your appreciation to suppliers
How safe is your shop?
Electricity can be a killer and not just the prices. Steve takes us through his experience with the tragedy of electricity, and how to stay safe around it
For the first time: Newspaper queues
As the economic climate continues to chill Britain Steve is experiencing the unprecedented, a waiting list to be a news deliverer for the village shop
“We are not shelfstackers!”
Theo Paphitis spoke to the Independent Achievers Academy Awards last week and explained why retail is a career, not a job
What advice would you give a new retailer?
I received an enquiry from a prospective retailer asking for tips recently. This got me thinking – what are the top things a new shop owner must keep in mind?
Lessons in optimism
As a local retailer you need to back yourself and to have confidence in your offer to shoppers. A recent Financial Times interview with billionaire Laurence Graff, whose parents ran a tobacconist in…
A chance to breathe now the worst weather has passed
When the cold snap began this month, after our first days trading we already knew that we did not have enough stock, particularly of milk. Our delivery arrived very much to our surprise,…
Indies prove their dedication in adverse conditions
Several times over the past few weeks adverse weather has brought the country to a standstill, closing businesses, shutting schools and causing chaos on the roads and railways. Independent retailers, however, have done…
Attitude is everything for Arsene
Arsene Wenger’s views on management were shared by Real Business last year. Footballers up to the age of 20 get by on talent. Then motivation and intelligence become factors and it is the…




