What’s in a newspaper shopper’s basket
Daily Mail readers plan what they are doing for today, tomorrow, next week and next month. The Sun readers tend to live for now and
Collected blog posts about Shoppers
How to lose customers
I recently succumbed to an illness that laid me up for a couple of days. Despite my attempts to slightly overdramatise and claim otherwise, it
Are loyal shoppers blind to your faults?
It is a shock to read that Borders UK is on the brink of collapse. The book seller had seemed to revolutionise the UK book
Why did we visit Woolies?
The demise of Woolworths, almost a year ago, freed up some good retail real estate and left some shoppers with nowhere to go. Last week,
Shoppers in cars spend more
In a weekend newspaper article, Peter Davies, the elected mayor of Doncaster is memorably quoted as saying: “People will not use the buses: they are
More winners and losers
The Financial Times published a quick guide to US grocery sales last week, pinpointing the products that are in and those that are out. The
Keep thinking about shoppers’ perceptions
The USA is not the UK, but we keep on watching it because so many of its trends become our trends. Experts working with the
Is your shopper a Waitrose shopper?
The definition of what defines a “convenience store” often depends on the outlook of the person asking the question. For a local retailer, stocking milk,
Target marketing
Last month I noted that Wal-mart was selling hardback best-selling books for $9, which is some $5 below cost price. Why are they doing this?
Retail is detail
We hear from the pub trade that pubs are dying regularly. Research by the NFRN last year tells us that independent newsagents are going the
