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Retailer profiles

Taking a look through some of the best independent retailers shops around the country

David Robertson

Building on nearly 30 years of great service and local goodwill, David Robertson decided to take an ambitious step forward with his store two years ago. He tells Chris Rolfe how he balanced the...

Knowing your shoppers is an essential part of being a great independent retailer, but when you have to cater for anyone that travels up or down one of the longest A-roads in England, you have to stay on top of your game.
Dan Cock

It’s been described as the biggest convenience store opening of 2017 and last week RN was invited to see the newly-rebuilt Premier Whitstone Village Stores. Owner Dan Cock tells Tom Gockelen-Kozlowski the inside story...
Noel Hadden

Drive through the right part of rural County Down and one award-winning convenience store will be able to serve you a delicious chef-made roast dinner. Helen Lock speaks to the man behind this unique...
Shelley Goel

With space at a premium in a convenience store, you need to make sure every inch works for you. Shelley Goel benchmarks himself against other stores based on their turnover per square foot – he makes £23 per square foot a week in his.
Suenita Keshwara

The village of Kirton, Lincolnshire, is the third community to benefit from Costcutter’s Shopper First initiative. Suenita Keshwara tells Helen Lock how it has helped her family’s business better cater to the needs of...
Kioskafe

Building on a model from Tokyo, publisher Monocle has opened its own newsagents. Manager Maverick Pettit-Taylor says it’s inspired as much by cafes and bookshops as the traditional CTN. Jennifer Hardwick meets him. When Kioskafé...
Premier Smeaton

Running a successful shop in what was described as ‘one of the most deprived areas in Scotland’ comes with its challenges, but Asif and Abada Akhtar have put Smeaton Stores firmly at the centre of the community.
Ferhan Ashiq

Two years after taking over a rundown newsagents in the East Lothian town of Musselburgh, Ferhan Ashiq opened his innovative food to go-focused convenience store. He takes Tom Gockelen-Kozlowski through the project I didn’t want to open...
Martin Ward

With a successful HND operation and stable news bill, Martin Ward is already a successful newsagent. It’s his thirst for finding new ways to attract customers and turn a profit that makes his business...