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Retailer profiles

Taking a look through some of the best independent retailers shops around the country

Ancoats General Store

Location: Ancoats Manchester Hours: 7am-11pm Mon-Sat, 8am-10pm Sun Staff: Nine Size: 3,000 Trading since: May 2016 Bluegrass and French hip-hop plays while puppies and their owners sit at glossed chipboard tables eating poutine from a pop-up street food trader. “We’re on a...
Christine Hope

By using social media Christine Hope reaches her loyal customer base and beyond to shout about her fantastic range. Helena Drakakis finds out how initiatives such as her #shoplocal30 campaign are playing a big...
Jack Matthews

This advice from Jack Matthews’ father Paul was the beginning of a challenge which has seen the 18-year-old discover, like his father, that he has retailing in his blood. Helena Drakakis hears Jack’s plans...
Go Local Grimsby

Location: Keelby, Grimsby, Lincolnshire Hours: 6am-9pm Mon-Sat, 7.30am-9pm Sun Staff: Three and looking to recruit three more Size: 1,100sq ft Trading since: April 2017 Two months ago, this Grimsby shop had hardly anything in it, but Onkar and...
Surekha Patel

Surekha Patel took her business back from the brink two decades ago and has evolved her offer successfully ever since. As she tells Helena Drakakis, it's all about catering for and valuing your customers'...
Steve Haines

Fifteen years on from taking over his store in the picturesque Norfolk Broads, Mace retailer Steve Haines reflects on the changes he’s made to transform a small CTN into the busy convenience store it...
Costcutter Acton

Knowing your shoppers is an essential part of being a great independent retailer, but when you have to cater for anyone that travels up or down one of the longest A-roads in England, you have to stay on top of your game.

Our Store Lookbook this week takes on a new look as we profile six very different businesses around the UK. As RN discovers, their owners – who are competing to be elected as the...

With space at a premium in a convenience store, you need to make sure every inch works for you. Shelley Goel benchmarks himself against other stores based on their turnover per square foot – he makes £23 per square foot a week in his.

With space at a premium in a convenience store, you need to make sure every inch works for you. Shelley Goel benchmarks himself against other stores based on their turnover per square foot – he makes £23 per square foot a week in his.