Retail Fire Safety
The Fire Safety Order has a potential punishment of 10% of annual turnover, so you need to ensure you are compliant with this piece of vital legislation
We find a thief on our team
Should you involve the police when you discover one of your staff has been stealing? What did Steve do when faced with this question?
The importance of staff motivation
Christine performs some new reviews with her staff and is shocked to find out they all rate themselves poorly at their jobs. Are your staff motivated?
When was the last time you took a holiday?
Steve reflects on his 20-plus years as a retailer, the benefit of regular holidays and how NFRN membership has made them possible
A KISS may just be the solution – Mary Portas
Keep it Simple Silly! Christine shares some tips she picked up at a recent Mary Portas workshop
Appreciating business
Christine explains how a bottle of whisky helped her understand the importance of showing your appreciation to suppliers
How safe is your shop?
Electricity can be a killer and not just the prices. Steve takes us through his experience with the tragedy of electricity, and how to stay safe around it
For the first time: Newspaper queues
As the economic climate continues to chill Britain Steve is experiencing the unprecedented, a waiting list to be a news deliverer for the village shop
“We are not shelfstackers!”
Theo Paphitis spoke to the Independent Achievers Academy Awards last week and explained why retail is a career, not a job
Staff Development – Skillsmart Retail
Motivating, training and deve¬loping staff is vital, for stores of any size. Herefordshire Retailer Christine Hope gets tips from Skillsmart Retail






