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Jai’s journey: Planning out our store of the future

It has been seven years since our last major refit and our customers’ needs and shopping habits have changed greatly. Since Asda opened one of their superstores less than a mile from our shop its...
salad

Finding ways to drive footfall this summer

By now we all should have seen a glimpse of what the summer will bring to our businesses. I am sure you will agree that with no real sporting event this summer, like football,...
Nisa Localvideo

Take a look inside the new-look Malcolm’s Nisa Local

Last week, the Cheema brothers Paul and Pinda invited Retail Newsagent’s Tom Gockelen-Kozlowski on a tour of their newly-refurbished Malcolm’s Nisa Local. The store is a testament to years of research, networking and supplier collaboration...
samantha coldbeck

Seeing the shop through our customers’ eyes

There is a shop I visit on a daily basis. I must admit, I’m slightly obsessed with it. As I walk in, the new automatic door slides open for me, I smile as I...
Mo Razzaq Family Shopper

One year on: Family Shopper, High Blantyre

My wife, Roxy and I cut the ribbon and opened the doors of our Family Shopper store in High Blantyre in November last year. To say I am delighted with what we have achieved hardly covers...
Go Local Extra

Nadeem Hanif delivers the goods with Go Local Extra

Choosing a Go Local Extra franchise has helped Nadeem Hanif deliver the goods – quite literally – and sales have rocketed thanks to a great fireworks selection. Steven Lambert reports Having run a string of...
alcohol

Small shops are not to blame for social ills

Why do those who claim to act in the best interests of the nation’s health make it so hard for us to like them? I’m going to wager no one reading this and not...
Come Shop With Mevideo

Come Shop With Me 2014

The time has come for retailers to scrutinise and study their peer's stores, to glimpse behind the scenes and discover how other independents do it. As Tom Gockelen-Kozlowski discovers. Last year, RN ran a project...
Independent convenience retailvideo

Academy In Action 2014 – Shop Layout with Pepsico

Having great stock is one thing - guiding your customers to it is another. The IAA’s Tom Gockelen-Kozlowski joined PepsiCo’s Jonathan Kempster at Parminder Singh’s Rotherha store to talk about his shop layout. On the...
shop layout

IAA Winners: Shop Layout

Paul and Pinda Cheema lead the way in convenience retailing, making full use of technology to ensure that their award-winning Costcutter and new Kwiksave store are easy to navigate, fully stocked and meet each...