What are local shoppers looking for?
The message for local shopkeepers is clear. Work out which type of shopper you are trying to attract and change your assortment of products accordingly.
What draws you to one shop over another?
The thing that will keep us returning to a particular shop is the staff and how they react to our needs. After that, although price is important it is not the key decider.
Shahid Razzaq joins the team
betterRetailing welcomes Shahid Razzaq is an award winning independent retailer with 24 years experience in the trade to our blogging team
Lessons to learn from WH Smith
WH Smith once again have given a great lesson in how to survive in a changing market with their recent Christmas trading report. Group chief executive, Kate Swann said: “During the period we…
Start it up – Energise your business
“Business is a fantastic technique for someone from a modest background, with minimal education, to improve their life and get ahead”, says Luke Johnson in his book Start It Up. His publishers describe…
Lessons to learn from WHSmiths
Steve looks at how WHSmith which competes in the same sector as many independents has turned its fortunes around in the last decade.
Two questions for retail success
Take control of your margins and gaps in the market and watch your business grow
The multiples don’t always get it right
Steve takes a look at some of the things the multiples often get wrong when dealing with customers
Half the products on my shelves are making money…
95 per cent of net revenues are generated by 60 per cent of SKUs. Is cutting the number of SKU’s a good idea?
Success secret from J Crew boss
Has your business got the Margherita? Nick finds a novel approach to defining just what makes your business successful
16/02/2012
Steve Denham — Great to have you on the team Paul.
14/02/2012
Tan Parsons — Great post Terry - really interesting to hear how your life as an employee gave you the expertise to take...
13/02/2012
Kate Woolf — Great news Terry.
Sorry it's a bit late I've just returned from hols.
As a winner of the 2011 'Environment &...
10/02/2012
betterRetailing Team — Yeah, its thirsty work being an anchor!
