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Comment & Opinion

Expert opinion and analysis from retailers, journalists and leading industry figures

Watch and learn from Just Eat

Why you need to watch and learn from Just Eat

The world of takeaway foodservice is in vibrant health and new rules are being written every day by disrupters led by Just Eat. Only Domino's spends more than Just Eat’s £15m on TV advertising, Robin...
wholesalers

‘Wholesalers just don’t understand the importance of an omnichannel approach’

For many retailers, especially those chained to the counter, the trip to the cash & carry is a welcome reprieve. It’s a time to think, to meet with other retailers and to consider new...
make your staff great

Your staff are your biggest asset – invest in them

It might say your name over the door, but if you employ staff they will play a major role in creating a memorable customer experience. Your employees are your biggest asset, but these days they...
alcohol sales opportunities

Get to know the 20-to-30-year-old potential alcohol shoppers in your area

At what point is an alcohol column not an alcohol column? Probably when it’s about alcohol-free drinks, you might say. But that means that we might be missing out on talking about a crucial segment...
Sainsbury's Nisa

Are multiple retailers an opportunity to grow your business?

Nisa insiders have told us that the Sainsbury’s and Nisa deal, offering a proposed three-tier model for the combined businesses, is likely to go ahead. There’s been a lot of coverage in both trade and...
Better Wholesaling Summit

Lessons from the Better Wholesaling Summit

When the Better Wholesaling Summit 2017 was announced earlier this year, I thought that it would be very useful to attend. I believed that gaining some insights about how the independent convenience store supply chain...
Zapper response

“We began partnering with Zapper – the response has been incredible”

Bay Bashir, one of our seven expert retailer columnists, reveals how he is planning to make more from fresh & chilled and technology. Three weeks ago, we began partnering with Zapper. We’re still in the...
You need to get shoppers to think that you are better than Tesco

‘You need to get shoppers to think that you are better than Tesco’

Raise your game: if your customers don’t eat then we don’t eat either, Jerry Marwood, managing director of Blakemore Trade Partners (BTP), told the industry. Suppliers at the Federation of Wholesale Distributors’ annual conference last...
deposit return scheme

Deposit return schemes is an important debate – not just for our sector, but...

The Scottish government recently announced its intention to look more closely into the feasibility of a deposit return scheme, commissioning research to look at different DRS models and their impact on retailers, consumers and...
'Work with us, not against us, on recycling'

‘Work with us, not against us, on recycling’

As retailers and as consumers, we have a role to play in reducing waste, recycling and improving the environment we all share. This can include educating our customers, contributing to local recycling hubs, reducing...