Benchmarking

Poorer and less obese? Your average shopper

As research reveals the proportion of independent’s customers are poorer and less obese than Tesco’s we show you where you fit into the market on this new graph

Times Businessperson of the year: Sir Terry

Not the amenable Radio 2 presenter but the outgoing boss of Tesco. Nick summarises why Sir Terry was so successful and what you can do to emulate him

2010: The year that was

2010 has seen some setbacks but many positives for independent retailers. betterRetailing look back at some of the highlights of the year

The mimimum requirement

At Christmas, for many it’s big ticket items from John Lewis, but in a market where 88% of shopping centres are deemed non-prime, you can still compete

Sunder Sandher in the 70′s

Watch independent retailer Sundher Sander’s appearance on BBC programme Turn Back Time and read our thoughts on what this says about today’s shopper

The local 70′s shop

We look forward to East Midlands independent retailer Sunder Sandher’s appearance on BBC One this Tuesday night

Overcoming the price disadvantage

When competing on price is too difficult, Nick says it’s key to think about how to make the experience of shopping more relevant and enjoyable

The big picture – Merchandising

Take a look at our stunning interactive panoramic image that contains some top tips on merchandising in-store

Business Development

We launch bRTV with a new selection of video presentations designed to help you build your business. Starting with the PPA’s Just Ask magazines club

After the flood…came Tesco

A shop refit takes time, but imagine building and opening a new shop in 13 days. This stunning video shows how Tesco did exactly that for flood-hit Cumbria

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