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Collected blog posts about Benchmarking

Retail Innovation with Nestlé

Retail Innovation with Nestlé

Innovation is a vital part of any independent retail business, from the smallest CTNs to the largest convenience stores. Paying close attention to market trends

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Merchandising with Wrigley

Merchandising with Wrigley

Effective in-store merchandising can be achieved by following some fairly basic guidelines, but the effect on sales and store appearance can be dramatic. Taking major

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Three tips from a maverick

Three tips from a maverick

Tony Wheeler and his wife created a £90 million business, Lonely Planet, by simply doing what they loved – travelling. Their success tips are interesting reading for local shopkeepers.

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Nimit Patel – Londis, Dartford

Nimit Patel – Londis, Dartford

In See My Shop this week: Nimit Patel has used staff training and expertise from manufacturers to massively increase sales in his ethnic foods category.

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Are you an inviting shop from the outside?

Are you an inviting shop from the outside?

The sign says welcome but the door says stay out. In part, this arrangement is forced on the shopkeeper by the architecture of his shop.

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Found: An enterprising retailer

Found: An enterprising retailer

Last week, I wrote about the views of one supplier that few newsagents or convenience store retailers were prepared to put the effort into sourcing

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Gwen Patterson – Centra Moat Filling Station, Donaghadee

Gwen Patterson – Centra Moat Filling Station, Donaghadee

Gwen Patterson, of Centra Moat FIlling Station, knows that training is the key to developing staff skills. Her passionate devotion to her staff saw her

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Independent Achievement

Independent Achievement

My company runs an annual programme for independent retailers called the Independent Achievers Academy (IAA) that encourages them to do a better job for their

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Two ideas from Sir Terry

Two ideas from Sir Terry

Local shops need to benchmark their business on how they can do better than Tesco. Of Fortune Magazine’s top 500 companies the number one company

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Independent shops must confront facts

Independent shops must confront facts

If you are reading this blog, ask yourself if this kind of thinking could affect you. Ask yourself how good your shop is. Be honest.

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