Benchmarking

Going out to lunch

Nick explains how Sainsbury’s foray into the sandwich markets confirms that there is plenty of life left in the local grocery market

Bolt-on business

There are many ways one can enhance a shop’s business by adding extra products or services that add turnover and profitability. Steve looks at a few suggestions

A retailer’s story: part three

In the final part of Jai Singh’s journey into retail we hear about his first three years as a shop-owner and give you a chance to share your own story with Jai

A retailer’s story: part two

In part two of Jai’s story we hear how after leaving university he learnt a great deal from his father about some of the dos and donts of retailing

The specialist store of tomorrow

The challenge for the CTN channel is the shrinking markets of tobacco and news. Steve offers some ideas on becoming a specialist in a busy market

A retailer’s story: part one

In this first of three parts, Sheffield retailer Jai Singh tells us his story as he entered the world of independent retail

Standards slip at Tesco

Nick finds an example of how Tesco Express fails to live up to the standards shoppers expect

Do you let shoppers know your top sellers

Harness the herd instinct to build sales in your convenience store! Nick takes a lesson from fashion industry phenomenon Natalie Massenet, founder of Net-a-porter

The Hedgehog Concept

The Hedgehog Concept has nothing to do with squashed animals on A-roads and everything to do with ensuring you find the vision to make your business succeed

Three successes from Poland

In a market where independents still retain an incredible 40 per cent market share, we look at what the UK can learn from our EU neighbour

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