Benchmarking

Miliband V Tesco

Ed Miliband promises a policy review into the expansion of multiples. Not in the wake of pressure from retailers, but following violent clashes in Bristol

Know how to tell your story well

There is an assumption that independents have an advantage over local shops run by multiples but you need to learn to tell your local story to stand out

Royal wedding provides window for theatre

Nick sees how a local bookshop took the opportunity of last weekend’s Royal Wedding to show off their creativity and keep customers coming back for more

Appreciating business

Christine explains how a bottle of whisky helped her understand the importance of showing your appreciation to suppliers

Our checklist for success

Steve identifies the weaknesses in his business. Retail Express is featuring the IAA success checklist in their upcoming issue. Download your copy here now

2011 IAA launches in style

The Independent Achievers Academy, now in its sixth year, has launched its 2011 campaign to share the very best in independent retail advice with you

Green supply chain

Tesco recently held a conference on their supply channel speaking to key members of our supply channel. What did they have to say, and how does it affect us?

Tim Martin talks sense

Local shopkeepers can recognise and learn from some of the challenges faced and tackled by JD Wetherspoons’ Tim Martin

Coffee to go with your breakfast roll?

Local shops can learn from bakery chain Greggs’ strategy for exploiting the sandwich and hot beverage market

Independents do it better

George Whalin’s new book Retail Superstars can teach some valuable lessons to most independents, says Nick

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