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Collected blog posts about Benchmarking

Saf Sathi – Singlewell Post Office, Kent

Saf Sathi – Singlewell Post Office, Kent

See My Shop: Your staff are the public face your shop and all it represents in the community. George Michael look-a-like Saf Sathi shows us around

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The rule of space to cost

The rule of space to cost

Steve Denham refines his space-cost rule in order to keep tabs on product profitability across the store. Convenience retailing? Call it convenience bookkeeping

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Harry Goraya – Nisa Local, Kent

Harry Goraya – Nisa Local, Kent

See My Shop: Harry Goraya shows us how his effective ranging boosts in-store profits

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Availaiblity – Imperial Tobacco

Availaiblity – Imperial Tobacco

Imperial Tobacco take a look at Yorkshire retailer Serge Notay’s shop to see how he ensures he has the right products on his shelves.

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Using shelf-space better

Using shelf-space better

I have been thinking about a recent post regarding the cost of display space, and in a conversation with Retail Newsagent’s Features Editor, Chris Rolfe

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What does the future hold for community retailing?

What does the future hold for community retailing?

Steve looks into his crystal ball and shows us his vision of the future – but is his store of the future the same as yours?

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Staff Development – Skillsmart Retail

Staff Development – Skillsmart Retail

Motivating, training and deve¬loping staff is vital, for stores of any size. Herefordshire Retailer Christine Hope gets tips from Skillsmart Retail

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Terry & Melanie Philpott – Martin’s of Castle Cary, Somerset

Terry & Melanie Philpott – Martin’s of Castle Cary, Somerset

See My Shop: Sustainability is an important aspect in any business. Just ask 2009 Environment & Sustainability IAA winners the Philpotts.

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What to do to make (or keep) your store successful

What to do to make (or keep) your store successful

While the Grocer indulged in its usual agenda of knocking CTNs through the medium of Jerry Marwood, boss of Spar, two weeks ago, his rather

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Service to the community with News International

Service to the community with News International

Becoming the heart of your community doesn’t happen overnight. News International’s home delivery manager shares some tips for success in the community

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