Ask for the extra sale, shows market data
Even despite billions spent by multiples on winning shoppers, local shopkeepers are thriving in a tough market. But are you doing enough?
Almighty conglomerates
Supermarkets may seem to get the better of regulatory frameworks, but that shouldn’t deter you from investing in your business
NewsCorp may hold a mirror to newsagents
Like Rupert Murdoch you should diversify your business to succeed, but don’t forget the original business model that made it successful in the first place
IAA – Effective Ranging gallery
Having the right choice of products encourages repeat purchases and builds customer loyalty. Coca-Cola Enterprises visit one retailer to discuss ranging
IAA – Merchandising gallery
Wrigley join Joe Ene at his store in Middlesex to discuss how improving merchandising can drive sales. View the gallery now
IAA – Service to the community
Steve Browse knows it’s important to keep his local community happy – Booker visit him in Norfolk to see what more he can do
IAA – Environment & Health Gallery
Pepsico’s Kate Woolf visits a shop in Norfolk to pass on top tips about environment and health. View the gallery then click through to our video edition
IAA – Shop Layout gallery
Getting the right layout to cater for your customers’ needs is fundamental to a successful shop. See what happened when P&G visited Sandy Sarwar in Dundee
IAA – Customer Service gallery
Shoppers are more likely to return if a store is welcoming. News International paid a visit to Hampshire retailer Amy Dha to discuss customer service
Local Shop Summit highlights
The Local Shop Summit is warmly received by retailers and suppliers, see some of the highlights on video
