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Steve Denham

Steve Denham
322 POSTS 13 COMMENTS
Steve worked in retail for more than 40 years. For more than half of his career he ran a village newsagent with his wife. Steve blogs about all different aspects of retailing from community development to government legislation. He can be contacted on steve.denham@newtrade.co.uk. He is always looking for an interesting debate so leave a comment on this blog or tweet him to share your views.
customer feedback

Many independent neighbourhood retailers' core business is their regular customers, who are made to feel valued. These customers might also be the key to...
Google maps

One of the main reasons that people look for details about a shop on the internet is to discover when it's open. Business owners...
failure

The three key ideas I took from visiting Malcolm’s with Jai Singh and Sid Sidhu on our Coventry Study tour were range, change and dealing...
business failure

I operated an independent store for more than two decades and during that time I discovered that the task was both full of opportunity...
first time buyer

First time buyers have always had challenges when accessing finance to purchase a business. I certainly did, so here is my experience and the...

Steve Denham shares his experience of visiting two Independent Achievers Academy-winning stores in Coventry for a retail study day.

Visiting a WH Smith Local store for the first time was an interesting experience and a pleasant reminder of the nearly 20 years that...
Independent Retailer Report

After launching the Independent Retailer Report last month at the House of Commons, the National Federation of Retail Newsagents is taking the message to...
major news stories

I had so many major news stories arrive in my email inbox last week that my head has been left spinning. 2017 is turning...

The Independent Achievers Academy Retail Study Day at Peterborough brought together retailers and the sponsoring suppliers. The event included an opportunity to visit Siva...