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Samantha Coldbeck

Samantha Coldbeck
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Owner of Wharfedale Convenience Store
supermarket mergers

How can independent retailers win in a rapidly-changing market?

The world of convenience retailing is a fascinating place at the best of times, but recent activity between the supermarkets and suppliers of the...
food to go

Sam Coldbeck reveals how you can make more money from food to go

Sam Coldbeck, one of our seven expert retailer columnists, explains why you should make your store a destination for food to go With food to...
Sam Coldbeck

“Following the living wage increase, we’re performing better than before”

As our industry becomes leaner, staff wages become higher and Government legislation starts to bite, many of us will take extra hours on the...
customers loyalty card

How can you buy your customers’ loyalty?

Sam Coldbeck, one of our seven retailer columnists, asks if it’s possible to buy loyalty from customers. For many years the multiples have offered loyalty...
crime

Our motivation to keep fighting against retail crime

Every hard-working retailer has the right to feel safe, protected and respected in the environment they choose to make their living, and deliver a...
premier whafedale

Samantha Coldbeck reflects on a fantastic year for her convenience store

Wow! What a fantastic end to a wonderful year. Mark and I attended the Independent Achievers Academy at the end of November with four nominations....
gantry

How retailers should fight against further tobacco legislation

Most of us didn’t stumble as we negotiated our way through the raft of changes being imposed on tobacco sales. A product that no one...
smoke them out

The illicit tobacco trade fight has only just begun

I’m a member of the Tobacco Retailer Alliance and last month we had an incredibly productive meeting with major tobacco suppliers. Normally we only hold...
bbq

How to increase footfall this summer

Sam Coldbeck talks about how she plans to make the most of summer in store. For many years now we’ve been spoilt. No guess work, no...
samantha coldbeck

Seeing the shop through our customers’ eyes

There is a shop I visit on a daily basis. I must admit, I’m slightly obsessed with it. As I walk in, the new...