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Nick Shanagher

Nick Shanagher
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Sharing good ideas between enterprising independent retailers is the main driver of betterRetailing. With 20 years’ experience of covering retail markets, Nick helps shopkeepers of all sizes to think about what questions are important for themselves and their businesses, and to find answers that work in their shops. Nick can be found on Twitter at @NickShanagher
As a local retailer are you asking the right questions and educating yourself?

Earlier this month, Warren Buffett, net worth $73.8bn, and Charles Munger, $1.4bn, met Berkshire Hathaway investors and shared some of their wisdom. “We avoided tech...
Understand how to make your community more successful

Be the pillar of your community, says Julie Duhra, whose Premier c-store helps to define the area of Hadley, three miles to the north...
Co-op's new look is one future for convenience, but it might struggle against a good independent

Like most of my neighbours, I walk past my unremarkable local independent c-store to shop in the Co-op at the heart of the village,...
Discipline will help you beat the competition

The Single Word that Separates the Average from the Great is a short YouTube video by Tom Hopkins and it has an important message...
Investment in convenience store market is changing

Investment by big box retailers in small local stores over the past 10 years has changed the face of UK convenience retailing. But the...
make your staff great

The impact of the UK’s minimum wage regime, in place since 1999, is posing some interesting questions for elite economists concerned about the country’s...
retail lessons

Terri Sjodin, the author of Scrappy, recalls her mid-1970s American childhood and in particular the rites of passage as a girl scout selling cookies. The...
Independent retailers need to focus on value and choosing the right partners

A main board director of one of the world’s major oil companies described to me how they had recently met to review their 50-year...
Getting margin, promotions and staff decisions right

From spending time in store with independent retailers this year there are common issues of things they want to get right. These include how...

Ken Segall spent 12 years working for Steve Jobs on advertising Apple products and is famous for developing the “think different” campaign and putting...