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Nick Shanagher

Nick Shanagher
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Sharing good ideas between enterprising independent retailers is the main driver of betterRetailing. With 20 years’ experience of covering retail markets, Nick helps shopkeepers of all sizes to think about what questions are important for themselves and their businesses, and to find answers that work in their shops. Nick can be found on Twitter at @NickShanagher
You need to get shoppers to think that you are better than Tesco

Raise your game: if your customers don’t eat then we don’t eat either, Jerry Marwood, managing director of Blakemore Trade Partners (BTP), told the...
Change is coming - how will you deal with it?

Big takeover deals in the grocery market indicate how the ground that underpins successful, locally-owned convenience stores continues to shift. The big driver of...
The 'want it now' generation is shaping the future of retail - how will you respond?

Change is inevitable and it is best to disrupt your own business before others do it for you, I am due to tell more...
Review your business strategy

Part of the culture of business success at Newtrade is to have a regular cycle of meetings to review strategy, to check that we...
As a local retailer are you asking the right questions and educating yourself?

Earlier this month, Warren Buffett, net worth $73.8bn, and Charles Munger, $1.4bn, met Berkshire Hathaway investors and shared some of their wisdom. “We avoided tech...
Understand how to make your community more successful

Be the pillar of your community, says Julie Duhra, whose Premier c-store helps to define the area of Hadley, three miles to the north...
Co-op's new look is one future for convenience, but it might struggle against a good independent

Like most of my neighbours, I walk past my unremarkable local independent c-store to shop in the Co-op at the heart of the village,...
Discipline will help you beat the competition

The Single Word that Separates the Average from the Great is a short YouTube video by Tom Hopkins and it has an important message...
Investment in convenience store market is changing

Investment by big box retailers in small local stores over the past 10 years has changed the face of UK convenience retailing. But the...
make your staff great

The impact of the UK’s minimum wage regime, in place since 1999, is posing some interesting questions for elite economists concerned about the country’s...