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Nick Shanagher

Nick Shanagher
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Sharing good ideas between enterprising independent retailers is the main driver of betterRetailing. With 20 years’ experience of covering retail markets, Nick helps shopkeepers of all sizes to think about what questions are important for themselves and their businesses, and to find answers that work in their shops. Nick can be found on Twitter at @NickShanagher
Investment in convenience store market is changing

Investment by big box retailers in small local stores over the past 10 years has changed the face of UK convenience retailing. But the...
make your staff great

The impact of the UK’s minimum wage regime, in place since 1999, is posing some interesting questions for elite economists concerned about the country’s...
retail lessons

Terri Sjodin, the author of Scrappy, recalls her mid-1970s American childhood and in particular the rites of passage as a girl scout selling cookies. The...
Independent retailers need to focus on value and choosing the right partners

A main board director of one of the world’s major oil companies described to me how they had recently met to review their 50-year...
Getting margin, promotions and staff decisions right

From spending time in store with independent retailers this year there are common issues of things they want to get right. These include how...

Ken Segall spent 12 years working for Steve Jobs on advertising Apple products and is famous for developing the “think different” campaign and putting...
Amazon Go

It is amazing how many people have shared Amazon’s video of the checkout free bricks and mortar convenience store of the future. The technology that...
Business for bohemians

Bookshops and restaurants – nice idea but don’t, top management thinker Charles Handy advised Tom Hodgkinson, founder of The Idler and author of Business...
Gouso sales opportunities

Earlier this month, I tweeted: “Unbelievable, the IAA judging packs are so impressive. The judges are going to have a hard time not to...
best practice

Retailers attending the Local Shop Summit last month were challenged to take away three action points to improve their businesses. Unlike other trade events,...